Shipping policy

SHIPPING & LOGISTICS // PROTOCOL 03

All orders within the KVL ARCHIVE are subject to a processing period before shipment.

Processing: Please allow 2–5 business days for order verification, quality control, and encryption of shipping data.
High Volume: During new collection launches, processing may extend to 7 business days.

Carrier: Standard shipping is handled via Local Carriers
Transit Time: Once dispatched, domestic orders typically arrive within 3–7 business days.
Tracking: A unique tracking hash will be transmitted to your registered email address immediately upon courier pickup.

We provide global distribution to most international regions.

Transit Time: International shipments generally require 7–14 business days depending on the destination terminal and local customs processing.
Duties & Taxes: All international orders are shipped DDU (Delivered Duty Unpaid). The recipient is responsible for all import duties, customs fees, and local taxes. KVL cannot predict these costs.
Refusal: If a shipment is refused due to unpaid duties, the package will be abandoned or returned at the customer's expense; original shipping fees are non-refundable.

Accuracy: We ship strictly to the address provided at checkout. We cannot redirect packages once the data has been sent to the carrier.
P.O. Boxes: We do not ship to P.O. Boxes or APO/FPO addresses due to courier restrictions on high-value archive items.

Lost in Transit: If your tracking data shows no movement for more than 10 business days, please contact @KVL_APPAREL to initiate a carrier investigation.
Stolen Packages: Once a package is marked as "Delivered" by the carrier, KVL is no longer liable for the shipment. We recommend monitoring your tracking data closely to ensure a secure hand-off.